FREQUENTLY ASKED QUESTIONS

If I can't find the answer to your question on this webpage, who do I contact?

Please email the admin team at: admin@selsdoncovid19.co.uk


Can anyone use a street champion to help them?

Yes, anyone self-isolating due to the current coronavirus situation can ask for help.


Which areas do we cover?

We cover Selsdon, Ballards, Selsdon Vale, Ashen Vale, Forestdale and Monks Hill.


What if we don't cover your area?

Please connect to the Croydon Covid-19 Mutual Aid Group on Facebook.


Can someone collect my prescription?

Yes, please contact your street champion in the first instance. You can also contact the pharmacies listed on our Shopping and Services page for delivery.


How do I pay for groceries and prescriptions that my street champion buys for me?

By bank transfer, cash or cheque directly to your street champion.


Can I give my street champion my bank card and PIN to buy groceries or withdraw cash?

No, please use bank transfer or a cheque to reimburse your street champion.


I have little or no money to buy food. Where can I get help?

Please email admin@selsdoncovid19.co.uk or speak to your street champion.


When do you answer emails to admin@selsdoncovid19.co.uk?

Emails will be answered between 9am and 9pm every day of the week.






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